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Q800T Xbox one X help needed

(Topic created on: 13-07-2020 05:33 PM)
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Zooiez
Journeyman
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I have a new Q800T and I get this "Check device power screen". It takes 1-2 minutes for it to finally go to the next screen to game, it is unplayable in Game mode, screen flashes constantly. The moment game mode is turned off screen goes back to normal but exiting or entering a game, same device power screen for 1-2 minutes.

 

I can game fine in non-game mode but I lose the benefits of it. I have tried multiple 48gbs hdmi cables and no change. The Xbox is plugged in game port #4. If it is in 1-3 no issue at all as well as my PS4 in port #2 works fine.

3256AEEF-2770-4043-82CC-7A3A13DBF944.jpeg

 

75Q800t, firmware 1113.

 

Please help, this is a brand new TV and if the port is bad I need to replace the tv because this is unacceptable for such an expensive tv

 

 

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14 REPLIES 14
Smackbird
First Poster
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Any solution to this problem?

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Solution
Zooiez
Journeyman
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The problem has been fixed with 1305 firmware update!

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BBall
First Poster
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Where is the 1305 update? All I see is 1301.5 from June which is installed on my TV and I still have the flicker.

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princebansal
First Poster
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I have exact same issue with Samsung Frame TV 55' 2021 model, when I try to connect Xbox Series x in Hdmi 4 2.1 port.

Model: QA55LS03AAK

Current version: 1805.4

 

Please help. TV is updated to latest version. 

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mike_griff
Journeyman
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Nah I'm confused I'm the the qn90b and this ***** is happening when I'm on my xbox
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