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Original topic:

Q800T 82" DSE issues and pixalation of non-HD content on Sky

(Topic created on: 21-12-2020 01:32 PM)
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sunil_8KQ800T82
Student
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Dear all,

 

I have taken delivery of the 8K Q800T 82" TV 5 weeks ago, I have noticed the TV is suffering from DSE effect, esp when watching a light background ( on Sky National Geographic Animal programmes or anything with the sky or snow white background ) and camera panning across, I also noticed that when watch the old channels on Sky that are not HD the TV seems to suffer from pixilation and to be honest looks horrible maybe faulty upscaling???

 

I have bought new HDMI cables, also bought a power conditioner and tried various settings, its still the same!

 

Has anyone else noticed or suffering from this?

 

I have contacted Samsung Customer Service they said the TV is due for a software update, my current software is 4106 there is NO new update at the moment and I dont believe these issues will be resolved by a "software" update

 

can anyone else who owns this particular TV let me know if this is "normal" or is my TV faulty ....

 

thank you

 

 

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2 REPLIES 2
Peterf4162
Apprentice
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I have a white lines and grey squares on my q800t 65 inch model. A samsung tv repair engineer said it still within spec and a known problem on the model. Did you resolve the issue?
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sunil_8KQ800T82
Student
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Hi, No I still have this issues, suppose I have just accepted it, I just try to avoid watching anything that is not HD to avoid the pixelation and the poor upgrading of non HD channels 

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