Getting more annoyed with our Q7F TV, we were hoping some firmware updates would improve things but that hasn't happened.
1) White flashes, every now again, sometimes a few minutes apart, sometimes hours apart, on a scene transition there is a brilliant white flash, i.e. the screen shows for a fraction of a second or perhaps a single frame, a complete white screen. This happens from all sources and is random but usually always at an edit, going back and playing the same part again it doesn't happen, its as though the TV can't process quick enough over a cut.
2) Judders, typically on pans, at the start of the pan the picture will freeze for a couple of frames then jump and catch up, this is often repeatable but not always.
We've tried changing various motion settings and judder reduction settings which have done nothing to stop the problems.
Are these problems happening for everyone on these TVs?
Absolutely! My TV was still under original warranty. Technicians came three times unable to witness the event. After much complaining and posting all of my live chats online, Samsung, finally replaced my TV with a brand new model!
Thanks for the reply back I had another technician come out he did not witness the flashes gave him a short video clip called me back a few hours later and said Samsung is aware of issue. And because my TV is out of Warranty Samsung would not replace. So I'm going wait till around August to see if anything is done with software update if not will buy new TV from Sony or LG. Been in contact with a Samsung engineer via email and also told me Samsung is aware of the issue overseas.