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Original topic:

Q70B Backlight bleeding

(Topic created on: 05-09-2022 08:34 AM)
PeterSaiMai
First Poster
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TV

Just got the TV yesterday and the backlight bleeding is horrendous. It’s pretty much unwatchable. 

We live in Thailand and the seller has thus far not been helpful.

In the US, this would be a no-brainer return, but in Thailand it does not seem to work like that.

these photos are with brightness turned down to zero:

F0C5DCED-C7EB-4679-8C6C-A26170130EF0.jpeg

F2454F6E-9EE4-4EE4-BA5C-67F197EE067A.jpeg

061B37C4-6CD3-4149-B465-EECC4B79D478.jpeg

any advice? 

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1 REPLY 1
ChrisP88
Moderator
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TV

We are sorry to see this issue with your TV @PeterSaiMai !

As a community forum for the Uk, it may be limited how we can help you from here. As your TV may need to be looked at by an engineer you should reach out to support in Thailand using the following link-

https://www.samsung.com/th/support/

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