05-09-2022 08:34 AM
Just got the TV yesterday and the backlight bleeding is horrendous. It’s pretty much unwatchable.
We live in Thailand and the seller has thus far not been helpful.
In the US, this would be a no-brainer return, but in Thailand it does not seem to work like that.
these photos are with brightness turned down to zero:
any advice?
05-09-2022 05:15 PM
We are sorry to see this issue with your TV @PeterSaiMai !
As a community forum for the Uk, it may be limited how we can help you from here. As your TV may need to be looked at by an engineer you should reach out to support in Thailand using the following link-
https://www.samsung.com/th/support/