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Original topic:

Q70a yellow tint 1/4 of screen

(Topic created on: 27-02-2022 05:48 PM)
Kbluie
Apprentice
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TV

Just got a 75" Q70A and a couple days after hooking it up there is a very noticeable yellow/dark tint on the right side of the screen taking up about 1/4 of TV. Shows up all the time across live TV, my one hdmi input, and every app. 

20220226_152633.jpg

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Solution
AsadM
Moderator
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TV

Thanks for checking, @Kbluie. If you're still within your return period, it'll be ideal to get in touch with the retailer for assistance under this. Alternatively, you can arrange an inspection with any one of our Approved Support Centres. The closest can be found here: https://www.samsung.com/uk/support/service-centre/ 

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4 REPLIES 4
AsadM
Moderator
Moderator
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TV

Hi @Kbluie, can you please take a look to see if this is present during the Picture Test? You can do this by going into Support > Self Diagnosis > Picture Test. 

Kbluie
Apprentice
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TV

Yes it shows across the picture and video test. 

Solution
AsadM
Moderator
Moderator
Options
TV

Thanks for checking, @Kbluie. If you're still within your return period, it'll be ideal to get in touch with the retailer for assistance under this. Alternatively, you can arrange an inspection with any one of our Approved Support Centres. The closest can be found here: https://www.samsung.com/uk/support/service-centre/ 

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Kbluie
Apprentice
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TV

Appreciate it.

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