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Q700 8k issues

(Topic created on: 13-02-2023 09:45 PM)
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samshanks
Journeyman
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Hi all 
I've had my TV a week, and I loved it.
However, there are dark lines at the bottom of my screen that flash every second, and now the TV just decides to turn itself on and off repeatedly.
Attached are photos of the lines.

Cover image














Anyone had any issues like this?
I've emailed samsung tech but they take a few days to get back
Returning the TV isn't an option, I've thrown the box and I had to have it delivered as my car isn't big enough.









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9 REPLIES 9
MrJCharming
Helping Hand
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Where did you purchase the tv from?
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samshanks
Journeyman
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From an Argos Outlet.
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lucabcardoso
Pathfinder
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My Big Guess Is The OLED Burn-in Or It's Damaged. That Happend To My Cousin Too. But it was a Philips TV. If The TV Still on the Warranty. You should get a replacement for free.
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samshanks
Journeyman
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Only had it a week. Would samsung do this or will u need to contact the store. Returning it is a right hassle
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Samiro1
Student
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Hi Samshanks

ihave the same Tv model with the same issue known that I have been using it just for 3months 

can you tell what have done with the issue 

kind regards 

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samshanks
Journeyman
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Well...Got rid of it exchanged for the same make model, that lasted 5 months and the same thing happened with that one too!!. Managed to exchange it again at the store and got an LG nanocell instead. Works a treat haha!!!
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Samiro1
Student
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Hi samshanks 

thank for your quick response 

anyway I have token my Tv to an expert and he said that the issue was with the one connect box itself not the monitor 

hopfuly there’s a chance to be fixed 

regards

Bryant496
First Poster
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I assume this was fixed in the end? Do you know what it was in end

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samshanks
Journeyman
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I returned it and bought LG instead. Still to this day no idea what happened
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