Q60T Replacement remote

[viper2k40]

i currently have a 50" Q60T, I came home today and found that one of the dogs has chewed up the smart remote, I was wondering if I could replace it with one of the metallic model remotes, BN59-01311G (pictured) or similar

 

[xSteveuk]

Hi
This page maybe helpful

Find a replacement remote control for your Samsung TV

https://www.samsung.com/us/support/answer/ANS00079343/

[AndrewL]

@viper2k40: Oh dear! If the TV is under 12 months old then I recommend reaching out to our Help Desk via the link below with your proof of purchase to hand, and an advisor can explore the possibility of issuing a warranty replacement. 

https://www.samsung.com/uk/support/contact/

Alternatively, please check out the link below to find genuine Samsung spare parts and accessories, where you should be able to find a like-for-like replacement. I would recommend this over an alternate model, to ensure you don't run into any compatibility issues. 

https://www.samsung.com/uk/support/spare-parts/

[viper2k40]

I was hoping to find out the compatibility as looking at the metal one for something a bit more robust

[antikythera]

It won't be any more chew resistant and is more likely to injure your dog. The metallic parts are thin so could cut their mouth and the remote is still plastic underneath. If you can, put remotes in a drawer away from the dog's attention when not using them and hide them next to you when you are. We learnt the same way with our first dog

[viper2k40]

Sorted, chanced it and bought a BN59-01311G from eBay, all functions work perfectly and best of all was when the dogs sniffed it and realised it was metal and none of them want anything to do with it 😁