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Original topic:

Q60A Backlight Bleed

(Topic created on: 16-06-2022 05:05 PM)
Cojjer
First Poster
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TV

Bought a Q60A 43" but am experiencing terrible backlight bleed (see image below) which is particularly noticeable on movies with a black band top/bottom. Have contacted Samsung support to be told that this is apparently 'normal' and not covered under warranty.

Just wondering if anyone has had any luck sorting this issue with Samsung?

IMG_6148.JPG

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StuartR
Helping Hand
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TV
Back-light bleed is pot luck on all TV's and Monitors both have it to some degree, I've seen better and I've also seen a lot worse.

Your picture is taken as a worst case scenario, pitch black and no image on your screen which is not realistically how you watch TV.

If your not happy and its still in its return period send it back, if your outside of it Samsung is correct and it's not covered under warranty.
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