06-03-2021 02:04 PM
I have the QE65Q60RATXXU model. Today it has started turning itself on and off repeatedly. Just wondering if anyone has had this problem?
09-03-2021 06:42 PM
Hey @Members_E1Qju2W, have you tried changing the power socket the TV is plugged into? Let's also do a Power Cycle of the TV: unplug the TV from the main power socket and disconnect all external devices > Wait 30 seconds > Plug the TV back in again and, using your remote, turn the TV on. Another thing to do is to make sure that the TV is running on the latest software version to get the most updated features: Menu > Settings > Support > Software update > Download and install. You can also disconnect your external devices one by one to see if the issue is with one of them rather than the TV itself.