17-02-2020 04:56 PM in
Does anyone know if gaps between the frame and screen panel are normal? In my case I can see the backlight well and it's being nice reflected of the screen. Especially visible in the dark.
07-05-2020 08:02 PM - last edited 07-05-2020 08:03 PM
I've actually brought my TV to the authorized service and they have replaced the panel. However the new panel arrived with even wider gaps and same pronounced backlight bleed.
But now Samsung support and service center claim its a normal behavior for this type of TV frame.... When I have inquired any kind of technical documentation, which describes this, they declined to comment.
I don't know how Samsung is able to get away with this! I recommend to request a full refund and switch to other brands.
07-05-2020 08:10 PM in
07-05-2020 08:41 PM in
Mine wasn't bad in the begging as well, but it got worse about a month later.
Sales representative in local electronics store confirmed that most cheap Samsung TVs have bad quality issues: panel gaps, discoloration spots, light bleed and strobing.
08-05-2020 09:56 AM in