06-07-2017 11:47 AM
I just bought a UE65MU6100K to play my PS4 Pro games with HDR, I already had 4K but wanted the colour depth.
My PS4 doesn't recognise that the TV has HDR, so it won't switch that on.
I have tried switched on HDR+ on the TV, I even tried change my PS4 setting to default to try again.
Can anyone help?
Solved! Go to Solution.
08-07-2017 12:06 PM
Have you enabled "HDMI UHD Color" on your TV set?
10-10-2017 12:54 PM
I have the UE55MU6400 and the HDMI UHD Color is not an option?
I can see HDR+ but similarly my PS4 Pro is not recognising it as a HDR display.
Thanks
10-10-2017 01:01 PM
The UHD colour option is under external devices, I am not at home now but on my TV it was somewhere away from all the other tv colour setting.
10-10-2017 01:04 PM
Ah ok thanks, I will have a look tonight!
21-10-2017 12:23 AM
Hi, did you find a solution? I have a Samsung 6100 and still cannot put my PS4 Pro in 2160p RGB. Any ideas?
Thanks!
30-10-2017 09:04 AM
Hi there,
Have you tried turning on HDMI UHD colour option under external devices?
Just to follow up on my earlier post I have the UE55MU6400 and I managed to find HDMI UHD Colour under the external devices rather than Picture settings. This obviously solved the issue for me, but took a bit of playing around as the option was greyed out until I removed the PS4's HDMI and restarted the TV. After that it has worked fine!
Thanks all for your help!
15-01-2018 05:33 PM
Hi
thanks for this. I thought I had hdr running and turned out you were right, you need to go to the external settings for this to work.
24-02-2018 05:07 PM
hey, im having the same issue with my 6390 model. How exactly to i get to external devices to enable this setting?
24-02-2018 08:30 PM
Hey @phatasmagorical, @Irvyn, @Philisdillis, @frizzelle, @PauloRBMachado.
If you're having issues with this can you try plugging the external device into HDMI 1 to use HDR.
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