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Proof of 5 year warranty

(Topic created on: 25-06-2023 06:47 PM)
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Turvey
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New member here so apologies if this has been asked a thousand times before!

Currently got a fault on my 18 months and 9 days old TV! 

To cut a very long and boring story short I have been asked to provide proof of 5 Year Warranty which I found and screenshot but now Samsung require a full page screenshot!

I can't find where I originally found my warranty, can someone please point me in the right direction?

 

Thank you in advance.

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Solution
AaronAJ
Moderator
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@Turvey You will find the confirmation of your 5 year extended warranty via an email. You will be able to screenshot the entire email or you can forward it to uk.technical@samsung.com


Turvey
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Thank you, found email with it eventually!

Can't seem to screenshot the whole page though!

Will forward it using reference number.

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