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Original topic:

Promotional menu on TV

(Topic created on: 28/01/21 21:21)
Jonas110
Apprentice
Options
TV

On my Samsung-ue32k5100aw a promotional menu keeps appearing. This looks like a demo mode. I found some solutions but they involve a menu button on the TV. I don't see a menu button anywhere on my TV. Am I blind or is there another solution for this type of TV?

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Jonas110
Apprentice
Options
TV

Hello,

It already changed back to 'home use' by itself. Thanks anyway! Much appreciated.

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AntS
Moderator
Moderator
Options
TV

No worries @Jonas110! Glad it's sorted... however spookily it did it lol. 😄

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Jonas110
Apprentice
Options
TV

Anyone that can help?

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AntS
Moderator
Moderator
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TV

Hi @Jonas110 ,

 

Let's see if we can get you into the right bit.

 

You've got a K-series TV, so it should have a 'home' button on the remote:

 

Screenshot 2021-02-04 155744.jpg

Pressing that should take you to something like the screen above. Use the arrow keys on the remote to navigate and the return/enter key to select.

 

You need to get to the 'Settings'/cogwheel on the homebar at the bottom, and click into it:

Screenshot 2021-02-04 155948.jpg

Screenshot 2021-02-04 160014.jpg

 

From there, it should be:  System > Expert Settings > Use Mode > Home use

 

Let us know how it goes. 🙂:thumbs-up-sign-emoji-modifier-fitzpatrick-type:

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Jonas110
Apprentice
Options
TV

Hello,

It already changed back to 'home use' by itself. Thanks anyway! Much appreciated.

View solution in context

Solution
AntS
Moderator
Moderator
Options
TV

No worries @Jonas110! Glad it's sorted... however spookily it did it lol. 😄

View solution in context