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Original topic:

Problem with my 65SUHD4KCurved

(Topic created on: 07-04-2021 01:52 PM)
417 Views
lino955
Student
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Hi All, I have a problem with my Samsung LED TV, 5 years old.

When I switch it on, in few moments, both side show black spots, close to the frame, that are always increasing in volume, day by day. I took some photos trying to explain it.

is there somebody that suffered the same problem, or that can help about it?

Thanks a lot

Lino955

PrintEvidence.jpg

 

4 REPLIES 4
Aklima
Big Cheese
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Hi,
U will need to replace ur TV with a new one.
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TechSupportUK
Pioneer
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seems like the LEDs are burnt out, could get it repaired but usually costs an arm and a leg, not worth the cost if you ask me, might have to look into a new TV as it won't get better, only worse I'm afraid
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lino955
Student
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Thanks for you answers.... as the problem looks to be Manufacturing Defect someone from this community believe (or had any experience about it)  is it possible to ask for a reimbursement even if guarantee of two years is expired? Thanks.

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obitv
Pathfinder
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This seem to be the issue on all the side edge led tvs which samsung blames on user error. Apparently users are ment to turn down the backlight even though most users leave their tvs on standard and shipping settings
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