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Privacy notification

(Topic created on: 19-06-2020 03:55 PM)
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Leefuk
First Poster
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Hi keep getting this notification on my TV no matter what I do 

 

I have looked at every privacy section in the menuScreenshot_20200619-154601.png

 

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7 REPLIES 7
TessM
Mastermind
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Hey @Leefuk,

 

I'm unable to see the message clearly. Would you be able to send me a new picture displaying the whole message and options? Have you made any changes on the TV recently? 

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Leefuk
First Poster
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Screenshot_20200619-160518.png

 

 

Hi are you about to see this Screenshot_20200619-160644.png

 

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TessM
Mastermind
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I have been unable to find anything related to our terms and conditions being updated. Can you tell me what TV and software version are you using and where are you based?

 

You can find the model at the back and the software version from the TV Settings> Support> About this Tv/Contact Samsung.

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Leefuk
First Poster
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15925797936145032892652756135361.jpg

Hi thanks yeah TV is up to date too 

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TessM
Mastermind
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Is this message appearing when you are using a particular app or source? 

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Leefuk
First Poster
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Hi no it's just showing after an hour each time 

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TessM
Mastermind
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What happened when you press OK from the notification? Does this come back during the same day or only when the TV has been off for a while?