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Original topic:

Popup

(Topic created on: 02-04-2022 05:53 PM)
Ccstew
Journeyman
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TV

Samsung QLED 2022 QE85QN85AATXXU TV

I keep getting a popup when I change channels on Samsung tv plus.

It comes up on bottom right hand corner and says  "Samsung tv plus browse live and  on demand" and there is a logo which indicates that I should push the down arrow on my tv controller.

Most annoying the tv is set to home mode and has been reset and software updated. It is 1 month old.

Thanks

Colin

7 REPLIES 7
ajw685
First Poster
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I have the same issue on a RU9000

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ChrisM
Moderator
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Hi @Ccstew and @ajw685. Would you be able to take a photo of the pop-up you're seeing, and send it through to us on here please?

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Ccstew
Journeyman
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Ok will do
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Ccstew
Journeyman
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Ccstew
Journeyman
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Its actually a Samsung banner !

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Ccstew
Journeyman
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Surely this banner should not appear every time I change a channel. Trouble is when it's an expensive set your stuck with it for years 😞

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Ralphy1
First Poster
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TV

Has anyone been able to stop this pop up?

It's really a bad feature. Why would you need to be reminded every time you change the channel how to access the detail menu?

Hopefully it will be fixed.