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Pin code digits not showing

(Topic created on: 06-01-2024 07:45 PM)
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Mladen5
Student
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I have an UE43AU8000KXXU, when i need to enter my 4 digit pin, i see no digits appear on screen through which to use my smart remote to enter the digits. I can use my basic remote to then enter the digits via the remote keypad, but i tend to use my smart remote as the primary method of control. Anyone know how i get the on screen entry back?

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3 REPLIES 3
Gurky
Helping Hand
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Used to get this a lot when I was store based. Usally repairing the remote is step one and closing and reopening the menu step 2
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Mladen5
Student
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The remote works fine, im thinking its software or a setting

Neo001
Legend
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Try with the Smartthings app TV remote. 

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