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Picture jumping on UE50NU7400

(Topic created on: 09-09-2020 11:55 PM)
8618 Views
MarkS2
Apprentice
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Hi,

 

I am experiencing an intermittent issue with my UE50NU7400. The picture jumps up and down and flickers. This happens regardless of the source (satellite TV / Digital / Smart TV) and is getting worse.

 

I have reset the TV. Checked and reconnected all the wires and it still persists.

 

Anyone else seen this before?

 

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53484484-084F-4A61-BE63-F4A5203F56F2.jpeg

9A2144CB-5870-47A6-A8F6-5187014847BE.jpeg

 

 

 

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15 REPLIES 15
Plantje
Helping Hand
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This response is obsolete. Since in the Ducth Samsung community it is regarded "double posting" if you ask someone who experiences the same issue if they ever found a solution, I guess posting the solution on someone else's thread is also not appreciated.

People can send me a direct message if they're interested.

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Andy136
First Poster
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I have the same problem out of warranty , did they fix yours at all ?

 

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MarkS2
Apprentice
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Hi, I had the TV replaced by the retailer in the end with a Q60. There is a YouTube video however that details a way you can fix it yourself… many have replied to say it works! 

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Plantje
Helping Hand
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I don't think it every really gets fixed by Samsung.

I will send you a personal message outlining how you can fix it yourself. On the Dutch Samsung community your question regarding if it ever got fixed is regarded double posting...

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Zjj
Student
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I had long warranty so it was taken away for repair but deemed unfixable as replacement panel no longer available (October 2022), so I got partial refund. You might have some luck with the fix others have suggested. Plantje is v helpful!

belo60
Apprentice
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TRY THAT ITS WORKING FOR ME
https://www.youtube.com/watch?v=wPPlqHu_Y-0