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Picture jumping on UE50NU7400

(Topic created on: 21-09-2020 04:10 PM)
6730 Views
MarkS2
Apprentice
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Hi,

 

I am experiencing an intermittent issue with my UE50NU7400. The picture jumps up and down and flickers. This happens regardless of the source (satellite TV / Digital / Smart TV) and is getting worse.

 

I have reset the TV. Checked and reconnected all the wires and it still persists.

 

Anyone else seen this before?

 

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53484484-084F-4A61-BE63-F4A5203F56F2.jpeg

9A2144CB-5870-47A6-A8F6-5187014847BE.jpeg

 

 

 

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15 REPLIES 15
Gavinh
Helping Hand
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sounds silly but if your using HDMI try switching it
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MarkS2
Apprentice
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Unfortunately this does not work. I have tried changing them around etc. But it happens regardless of input (HDMI1/2/3, Digital tv, Netflix from smart hub etc). 😞

Gavinh
Helping Hand
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it may be the HDMI its self try buying a new 1?
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MarkS2
Apprentice
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It is doing it on the onscreen menus as well, or with all inputs disconnected. Samsung have now collected the tv and it will need an entirely new panel apparently!

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Gavinh
Helping Hand
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***** if it aint under warranty. id look into buying a brand new TV as replacing the panel can be pretty expensive. Good luck buddy.
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amanintights
First Poster
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Mine dose this while watching in app tv so it can't be hdmi as its not in use
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Plantje
Helping Hand
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Nothing

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Plantje
Helping Hand
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Could most likely have been fixed without changing the panel

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Zjj
Student
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I have exactly the same model and exactly the same problem. I know this is a very old post, so not expecting a reply, but I'd love to know the outcome? I've got an engineer coming on Monday...

 

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