03-10-2022 10:26 AM
Hi,
Am new to Samsung and have looked at other community posts - however when I go to either sound in settings - I only get TV or Optical - the Bluetooth option to pair something else doesn't even come up.
Also followed another to go through accessibly in settings for multiple out devices but again that option doesn't appear.
Do I have to enable - disable something so I get these additional options? They don't even show as a greyed option
many thanks.
03-10-2022 12:43 PM
Hi @BillieRose. It may be that your TV doesn't support Bluetooth. Please confirm the full model number from the back on a white sticker.
03-10-2022 12:54 PM
Hi there,
Oh OK but i have only just bought it, it is a smart TV - so model is UE40T5300AK
03-10-2022 03:49 PM
Thanks for confirming. I've just checked the specs from this link and can see it doesn't support Bluetooth. Hope this clears things up.
03-10-2022 03:57 PM
Thank you so much for your time on this - is there another way around it ? Sorry to ask but you clearly know your stuff
03-10-2022 04:11 PM
There wouldn't be a way around this, @BillieRose. USB Bluetooth dongles wouldn't work either as the USB ports on the TV are designed for mass storage.