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Original topic:

Onscreen keyboard

(Topic created on: 10-06-2019 08:22 PM)
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Jason85
First Poster
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When on the Internet, can not search for anything as my keyboard has disappeared. Unable to reset TV no response from remote control can't enter pincode.. pls help..  model code is eu49k5600

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ChrisM
SuperStar
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Hi @Jason85 

 

Is the remote control not working at all? If it's the standard Samsung remote control, you can test this by pointing it at a smartphone camera to see if it flashes when pressing any button.

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