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OneRemote controlling Optical soundbar volume doesn't always work

(Topic created on: 22-12-2022 11:18 AM)
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acegolfer
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TV: UN65MU6300  

setup: I used "universal remote" and set up my soundbar via optical.  

When watching the native TV app, OneRemote can control soundbar volume. 

issue: But when I change input to HDMI 1 (chromecast with google tv, displayed as "unknown"), OneRemote doesn't send any signal to soundbar. The TV just displays "Audio Out/Optical" but soundbar volume no longer changes. 

 

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