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One connect box for TV model un75ks9000fx

(Topic created on: 27-07-2023 07:16 PM)
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Home24
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Hi all

I need your help urgently as i lost the one connect box to tv model un75ks9000fx during moving.

What version of the connect box is compatible with this tv?  
And where to hit it?

thanks and regards

 

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AndrewL
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@Home24: I'm sorry to hear that you have misplaced your One Connect box. Please be advised that One Connect boxes are not sold separately, therefore you will be required to contact the Samsung Support Team in your region, to discuss your available options. To do so, please head to samsung.com > Scroll to the bottom of the page > Support, and get in touch via your preferred contact method, and an advisor will be on hand to assist you further. 

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Home24
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Can you share me the compatible model number?

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Home24
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I can start the TV but it keeps asking me to connect the box to TV, and it doesn’t let me get out of the question to use the TV

how do I get out of the question?

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