16-06-2020 11:04 AM
I have a UE55KS7000 model, and my One Connect Box has gone missing. If I can find another box that is compatible with my model, will it work if I just plug it into my tv? Or is there anything else that would have to be done?
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17-06-2020 05:27 PM
Any KS series one connect box would work. Simple plug and play
16-06-2020 11:46 AM
Morning @RT22 ,
every TV comes with its own One connect box. That means that each box only works with its TV and no other TV sets. If you'd like you can reach any of our Support Centres to see what can be done. You can locate your closest one from here: https://www.samsung.com/uk/support/service-centre/
16-06-2020 11:52 AM
16-06-2020 11:59 AM
That is as each box only works with its TV and no other TV sets.
17-06-2020 05:27 PM
Any KS series one connect box would work. Simple plug and play
14-11-2020 03:34 AM
Please let us know if this worked for you. Did you find a compatible model and did it work.
26-11-2020 12:11 AM
Hi buddy could you maybe help me....?
I need OCB compatible with my tv UE55mu7000
any help would be appreciated tried many places but every one different model I found;(
08-12-2020 06:15 AM
Hi, sorry for dealy but this is the part nos of the box you need for all mu7 or mu8 series
09-01-2021 11:08 AM
Hi I have a Samsung flat TV It was working fine but now the screen is black and the dimly white for a sec and the sound comes in for 3 secs every 10 secs I have tried a new connect ! Box and it makes no difference Could this be caused by a faulty fibre optic connector?
05-08-2021 06:43 PM
Hello! I have a Samsung ue65f9090 slxzg and I lost one samsung connect when I moved into the new house
Which could be compatible with my TV?