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On Screen Remote

(Topic created on: 25-06-2021 04:50 AM)
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Stephen Frame
Student
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I have a Samsung Frame Smart TV.  For some reason whenever I hit the pause/play button on my remote I’m seeing a circle appear on the screen with the remote buttons.  How do I get rid of it?  Never saw it before until tonight.  Thanks for your help.

11 REPLIES 11
TonyMo
First Poster
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This just started on our s95b for the first time last night. We’ve had the TV for a month, but this has just started. Would love to get rid of it if anyone knows how. 

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Ndonelly
Student
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It's the remote unit itself that's bad.  It's under warranty for a year so try to get it replaced. It's not the TV... it's the Roku remote.  New remote fixed my problem 

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