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On off issues

(Topic created on: 13-03-2020 05:22 PM)
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Decalf0
Student
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I have a Q7 65'. Sometimes when I turn it off a few seconds later it turns back on to the Samsung plus channel. Latley, when I exit the Samsung plus my PlayStation comes on for no reason. Help please and thanks

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2 REPLIES 2
AndrewL
Moderator
Moderator
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@Decalf0: To begin with, please can you go to Settings > Support > Software Update > Update Now, to see if there are any updates available. If you have any external devices connected to the TV, please try disconnecting them before you switch off the TV, or make sure that they are powered off. Can you confirm if you have set up any programme reminders using the built in, terrestrial channels?

Decalf0
Student
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No, I have not set up any reminders and the tv is up to date. I will try disconnecting like you suggested. Thanks for the quick reply
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