NU8000 Sound Issue

[JAMBO87]

The connection to my brand new Denon Receiver appears to be via the Optical rather than Hdmi ARC. Don't know how to change it.  Sound drops out for a second every minute or two. Have changed optical cable but no changr.  Help please....anyone....

[SaudA]

Hi @JAMBO87

It's been quite a while since you posted this, are you still having these issues? If so, please speak to our dedicated AV Specialists on 0333 000 0333, so they can get this sorted.