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Original topic:

Not Delivered

(Topic created on: 16/04/21 17:46)
Members_2XodMb1
First Poster
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TV

Hi,

I paid for a TV and delivery was supposed to have been yesterday, when I checked Panther (their delivery company) it stated 'delivery failed, in quarantine' I called Panther and they said Samsung had sent incorrect weight & dimensions and had it marked as a 1 person delivery instead of 2. Panther suggested i call Samsung. I did and Samsung tried to tell me that I should contact Panther to sort. I refused as i Said it is a Samsung issue and hopefully waiting to be called back - when i pushed on time they said today to which I said not good enough and they then said 6pm so I will wait

Awful service and would have expected a call

Thanks

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2 REPLIES 2
Pugs1957
Superuser I
Superuser I
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TV
I'm hoping you haven't been back because it arrived.
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blueberry_cheesecake
Troubleshooter
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TV

@Members_2XodMb1 

 

could be some delays...

but for sure, you may ask for refund of delivery fee, since it was not delivered on time

 

😉


 (\_/)
(='.'=)
(")_(")
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blueberry cheesecake so delicious
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