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No Terrestrial TV on Smart TV

(Topic created on: 23-06-2020 06:40 PM)
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pfodd125
Apprentice
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Hello there, I wonder if anyone can help me. I have a new TU7100 Smart TV. I have a DVB aerial point in my property. I connect the aerial cable to a standard tv and it works fine. I connect the aerial to the smart TV and it picks up nothing.  I have been on to Samsung who advised me to leave the aerial in for 24 hours and it will recognise the aerial, I wanted to have someone clarify if that is the correct advice as it feels that I have been palmed off a bit. 

 

Thank you in advance, 

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4 REPLIES 4
AndrewL
Moderator
Moderator
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@pfodd125: Can you try going to Home > Live TV > Channel List > Tap the left directional arrow on the remote > Choose 'Terrestrial', and hit 'Select'. Now, go to Settings > Broadcasting > Auto Tuning Settings > Auto Tuning to scan for available channels. Let me know how you get on.
pfodd125
Apprentice
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Hello there, thank you for your reply, I have done as you have suggested but still no channels 

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poorreception
First Poster
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I have had a problem fro some years, nothing works. Had a new aerial and wiring check even.

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Venu
First Poster
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Hi All,

i had to issue for long time and found a solution. 

From the home screen, go to the settings --> broadcasting --> Auto Tuning and scan for channel again. once Channels are detected, Live Tv terrestrial App will come back.

 

Enjoy!

 

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