Hello, I have a new Frame tv and it's set up with Wi-Fi and the One Box is connected to aerial socket, but there are no terrestrial / Freeview channels. I've tried auto-tuning and resetting on numerous occassions but still nothing. What am I doing wrong? Thanks.
Are you happy that the external aerial is working correctly and can receive the required TV signals? Do you have another TV you can check this with?
I have the very same problem.
I literally unplugged my old samsung tv which had full freeview and terrestrial channels, and plugged in my new tv... nothing.
I have just bought a new Samsung Smart TV - I have the same problem. Only Samsung TV Plus and no normal terrestrial tv. There's no manual tuning on the new Samsung Smart TV either. How do I just watch normal TV?
They are changing my TV on Monday
so fingers crossed
Hi, did you manage to resolve the issue in the end? I've just bought a Frame tv and having the same problem, can't seem to watch freeview/terrestrial.
Hello was this ever resolved? I have a Samsung Smart TV and I cannot get terrestrial channels
Was anyone able to resolve this issue?
I cant find any useful replies 😞 And I tried to chat online but the bot literally told me 'its busy' with no useful response
Any help would be appreciated!