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Original topic:

No Teletext facility on BBC!

(Topic created on: 16-10-2022 01:12 PM)
grahamm7
Explorer
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Just purchased a new Samsung 32" Frame QLED ultra smart TV. However I can't get teletext on BBC. The controller has teletext button. My previous Samsung LED TV less smart! Received teletext OK. I use teletext for news snippets cricket scores weather etc. I thought the digital free view BBC signal carries teletext. So why doesn't the TV handle it? Do I need to change a setting? Or has the ultra smart Samsung TV excluded teletext? The TV has Internet via WiF ok etc. Or in upgrading am I loosing an important to me function. Any help ideas welcome. Thanks

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6 REPLIES 6
DavidMW
First Poster
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Teletext no longer exists on the BBC, or any UK channel.

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JAMES4578
Samsung Members Star ★★
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HI @grahamm7  

You may need to use the Red Button for interactive services.

Information relayed from Samsung  a while ago was:

Due to broadcast changes it is no-longer possible to access BBC interactive services using the Teletext button. Please note, TVs that are not connected to the internet and some older models may still show some information if the Teletext button is pressed.

It is now necessary to press the RED button to launch BBC interactive services. Just make sure that your signed in to your Samsung Account on the TV and BBC iPlayer app."

See more information here :   

https://eu.community.samsung.com/t5/tv/ue50au8000-no-bbc-teletext-service/td-p/4612691 

https://eu.community.samsung.com/t5/tv/cannot-get-teletext-on-new-uhd-tv/td-p/1663014 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .

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leicesterMan
Troubleshooter
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You mean the red button interactive services, teletext obsolete
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grahamm7
Explorer
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So if I am signed into Samsung on my TV and and BBC iplayer AND press the RED button I will get BBC interactive services.  BUT will I get the teletext service that is transmitted on the terrestial freeview BBC signal??  At the moment I use my DVD player on BBC freeview and press the Teletext button and hey presto I get teletext while I have my breakfast for a precis of the news - rather than the politicians and experts on BBC droning on for 10 minutes or so when what I want over my breakfast is a precis of what is happening.  But that is progress for you!

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grahamm7
Explorer
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My new Frame TV is signed into my Samsung Account.  I now realise that the BBC has changed the data mechanism aka 'teletext'.  However the RED Button does nothing.  Tried on Live Freeview reception.  Tried it on BBC iplayer coming through the Internet I believe.  So how do I get the Red Button to give me the BBC interactive services or something??

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dustrat
First Poster
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Teletext was ITV and was discontinued along time ago but Text on BBC is still available and still using it on Panasonic TV. Have just bought a new Samsung QE43QN90A TV and it is not available. WHY ??. After having TV for week I'm tempted to take back for refund. Is there an update or an app that I can install to get BBC text

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