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no subtitles on Samsung tv on prime

(Topic created on: 26-10-2020 11:06 AM)
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14woody
First Poster
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so when l watch prime on my smart tv tv  l cannot get subtitles on but they are when watching on lap top.

tv set up says they are not available. 

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TRY2HELP
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prime dont really have subtitles on any tv, I have LG tv and Samsung tv both dont have subtitles on prime
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