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No signal with my PS5 and or any 8K / 4K@120 / 4K@60 4:4:4 after 2303 firmware

(Topic created on: 26-07-2022 09:09 AM)
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Istarth
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My Setup: Denon AVR X2700H + Denon AVS-3 + Samsung Q95T + Various inputs including PS5 Through AVS-3 and 8K input.

After the last firmware update from Samsung for my Q95T (Firmware 2303), 8k/4K@120 mode is no more working with my PS5 :(... I have been using this settings for months with no problem..... but know with the same cables and configuration...... I get "No signal" and suddenly I loose all inputs not only 8K/4K@120. After that the only way to recover video is to disable 8K/4K@120 enhanced and then power cycle the TV any idea guys ¿? has the last firmware break 8K/4K@120/4K@60 HDR 4:4:4 !!?

Please any help could be great !!!

108 REPLIES 108
Nafees
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Hi sir will u help me finding a solution to my q70t tv will there be any update in future 

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SO_SESK
Explorer
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Hello.

I sent a request to our HQ about a link to download the SVC image for Your region if it is available. Your TV is designed for a non-EU region so the software image I posted here will not work on Your TV. You need a different one. I will get back with more news.

Take care.

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Istarth
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@SO_SESK , Is there any news about the image corruption with the new custom firmware¿?

Many thanks !!

Nafees
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Thanks aot hopefully waiting 

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shougen
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@SO_SESK , Hello.

I have the same problem.

PS5 -> SONY HT-A7000 -> Samsung 75Q95T

No signal with PS5 after firmware 2303.

Can i use the 2609 firmware?

QA75Q95TAWXZW

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Istarth
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@SO_SESK, is there any news about the fixes needed ¿?

Many thanks !

Istarth
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New official version released... Same behavior... 😞

Stokes23
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I have the same setup and had the same problem. Just found a partial solution for the new version 2401 if you can do without watching Bluray. The problem ist HDCP. Just deactivate it in the PS5 settings and HDMI 2.1 with 4k 120Hz is working again. I hope Samsung can still fix this problem.

Istarth
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When You say that you have the same problem do you meean this problem?:

I am so sorry but I have the same problem with those solutions.... I have some small constant glitches... and after some time (random) the screen goes like in my photo.... after that moment i Have to change source and going back then I have the same problem once again.... I have to say that previous official firmware was working (with some problems from time to time) but ok ! so there is something added in the last official firmware that has break this.... About AVS-3 I am using with just one device connected at this moment... with various devices 2.1 at same time I was having lots of problems.... Since I bought this TV I have had problems constantly... and all problems are normally about no signal /  handshakes.... but with the previous official firmware and the previous firmware.... all was stable for 1 year more or less.... after that we get the last firmware.... and that break hdmi 2.1 vs denon.... please @SO_SESK help us to be able to enjoy our setups. Many thanks !!

If this is the case then I will try that solution since I am never using bluray in PS5.

If you mean the original problem the last firmware did already "fix" the original problem but as I said the new firmware introduced a new problem that is described above.

@SO_SESK , do we have any news please ? I have also to say that with ALL firmware since the beginning.... there is clearly handshake problems with Denon AVRs.... sometimes it works.... sometimes it doesn't work..... is a lottery... If it doesn't work you can try commuting source various times... or power switch off>on both AVR and TV.

Let's see if @SO_SESK helps us :smiling-face:

 

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SRooot
Explorer
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The settings adviced by SO_SESK on 24.10.2022 actually fixed the bug for me. I had the same issue (flickering or Screen error shown on the picture) with my PS5 plugged into the Denon X2800h and the Denon connected to the Game Input (HDMI 2.1) of the Q95T. Now 4k@120 HDR works fine. Only problem is, that i cant use the Earc features, but the HDMI 2.1 functions are more important to me.

20230216_201526.jpg

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