11-05-2017 10:14 AM in
Hi all,
I recently purchased a HD SMART TV model no.UE49K5600
It cannot access any freeview channels.
I don’t have cable or wireless just yet - not that I should need either?
I purchased an indoor digital aerial. It is connected.
No matter what I do I cannot auto tune any channels. I live in North London and the checks online I have done indicate it is in a good area for freeview.
I am autotuning as per the manual – very straight forward. Still, no channels found.
Is there something I am missing?
I do not recall TV ever being this difficult to receive. I find it difficult to accept that now, cause of where I live – no freeview. Or that I have redecorate my room to accommodate a signal.
Seems a step backwards.
Anyway, if anyone has had a similar issue – I would love to understand how you solved it.
Many thanks
30-05-2017 12:06 PM in
Hey @TommyTV.
Are you still experiencing this issue?
What software version do you having installed?
Settings > Support > Contact Samsung.
Have you tried using a terrestrial aerial with a coaxial cable?
:womanhappy:
Say "hello!" and Introduce Yourself, or virtually hangout in the Samsung Lounge