โ27-09-2018 04:51 PM
After recently upgrading my ue46c8000 to a qe55q9fn 2018 model. Ive discovered that DTS is not supported? Is this going to be resolved with a firmware update as most films films now come with DTS audio?
Samsung blu ray players also support DTS? Is this an oversight or a backward step?
โ07-01-2019 08:45 PM
@superroot wrote:@J0p3Y Please let me know how can I reclaim my money back. I am also in EU. I just started watching 4K movies and got the Audio is not supported message. Took me a week to figure out it was Samsung fault.
The problem you have is Samsung do not now say the tv supports DTS, so you can claim misrepresentation. Samsung should have made it clear their 2017/2018 models no longer support DTS, but they did not. Not what I would call fair but hard to claim against.
Paul
โ08-01-2019 08:49 AM
@Samsung please let us know if DTS will be reintroduced in futurure updates or not.
โ08-01-2019 09:02 AM
@superroot wrote:@Samsung please let us know if DTS will be reintroduced in futurure updates or not.
I wouldn't hold your breath. They removed the function to save money and for the few owners who are not happy I do not think they care.
What is bad about this is they never actually pointed out that they were removing DTS support in any of their advertising. They are quick to point out new functions though.
It is a backwards step as lg summer DTS and now Atmos, pass through from Netflix.
โ08-01-2019 09:36 AM - last edited โ08-01-2019 09:36 AM
This is actually a s***d d**k move. Save money from paying patents and lose clinets of middle-high end products. I for one will switch to a diffrent manufacturer for both phones and TV.
โ08-01-2019 04:58 PM - last edited โ08-01-2019 04:59 PM
to all readers of this page: like all Samsung TVs from 2018 and 2019, DTS passthrough is NOT supported on the HDMI Audio Return Channel or through optical.
โ08-01-2019 05:10 PM
@superroot wrote:to all readers of this page: like all Samsung TVs from 2018 and 2019, DTS passthrough is NOT supported on the HDMI Audio Return Channel or through optical.
I think we are aware if that. Funny the Panasonic 2016 we're not DTS but they all are now and so us the lg yet Samsung have dropped it. Very odd.
โ08-01-2019 05:12 PM
Well, maybe we are small but I work for some social networks and I will make sure that more people learn about Samsung and this stupidity.
โ08-01-2019 05:20 PM
I will post a review on every electronics store website in my country and I will make it so that they will be first in the list.
โ08-01-2019 10:23 PM
โ08-01-2019 11:17 PM
@superroot wrote:I will post a review on every electronics store website in my country and I will make it so that they will be first in the list.
Don't forget trust pilot, and I know they monitor the site.