06-04-2020 02:11 PM in
My new TV (QE75Q60RATXXU) will not play the audio for a mkv file I have, this issue is weird as my old TV (ue55mu6100) works perfectly fine.
I don't understand how an old tv has better support than my new one?
Is there a way around this so I can watch an MKV file?
07-04-2020 03:21 PM in
Hi @Oskar3 ,
It may be that the .mkv file has DTS audio - which isn't supported in the newer model. Any trouble with other video files?
27-06-2020 11:42 PM in
Time to switch away from Samsung tv's. The codec media support is shockingly *****.
i don't know why they're eliminating support... cost cutting I expect, but I won't be buying another Samsung, and I'm now recommending everyone away from Samsung to LG tv's.
I liken this idea from Samsung to blockbusters decision to not stream media online, blockbusters who?!
04-07-2021 06:45 PM in
My 2010 and 2015 Samsung TVs and 2015 Samsung blueray player play MKV DTS files fine but my 2019 Samsung Q80T will not handle the DTS audio, so I also regret my purchase unless Samsung adds support via a firmware upgrade. If not, I will stop buying Samsung.