New TV can't find any BBC channels

[couzanit]

 new TV won't find BBC signals, all other channels work fine, tried retuning several times with auto tune turned off and factory reset the tv

Bbc was there on the first day of use but didn't work, only the HD one did, this morning bbc normal worked, this evening it didn't, tried retuning normally and kept getting message saying bbc didn't exist and to delete the channel

Friend of family suggested tuning via the Samsung TV plus app, did that and all the bbc channels disappeared, first channel is now itv, seen a few other people with similar issues, im hoping there's a fix somewhere for this as currently can't find one 😞

BBC works fine in the rest of the house on a variety of different tvs 

[xSteveuk]

Hi,
This page maybe helpful to you

What to do if some TV channels are missing?

https://www.samsung.com/levant/support/tv-audio-video/what-to-do-if-some-tv-channels-are-missing/

Try TV mode

[Members_UWce2uB]

Yooo did you ever resolve this??

I'm having the same exact issue and I'm sick of every thread telling me to just retune my TV.

Pulling my hair out. I know it's not the aerial as Ive tried plugging it into an LG TV as well, worked like a treat!

[couzanit]

After speaking to Samsung they told us to buy a signal booster and that seemed to do the trick

[EilliShi]

Can't find some of my channels BBC AND Channel 3 ITV Eileen

[AsadM]

Hi @EilliShi, which TV model are you experiencing this on? Also, which method are you using to broadcast your channels? 

[2intrepid]

Thankyou