03-03-2023 02:58 PM
anytime i press the voice button the entire remote unpairs. When I hold the back and next buttons together to pair, it won't pair.
04-03-2023 01:34 PM
Hi @Laura187
Could we take the full model code and current software version of your TV? Go to Home > Settings > Support > About This TV.
09-03-2023 11:02 PM
This remotes microphone is not responding for QN65S95BAFXZA tv. Smartthings microphone works. any ideas?
09-03-2023 11:07 PM
Hi there -
Thanks for your patience. Full model code: QN65QN85BAFXZA and the current software version is T-PTMAKUC-1430.1,BT-S
Thank you!
