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New QLED cleaning gone wrong

(Topic created on: 30-04-2022 10:07 AM)
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TheRealJ
First Poster
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Does anyone have a solution on how to clean this? These dots appeared and I’ve only use water and a microfiber towel?image.jpgimage.jpgimage.jpg

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6 REPLIES 6
antikythera
Black Belt 
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Is that an air forced heating duct above the TV? If so it's probably caused by that rather than the cleaning process
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antikythera
Black Belt 
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Try glasses lens cleaning fluid if you have some
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TheRealJ
First Poster
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No it’s an air filter. 

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TheRealJ
First Poster
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Okay I’ll try that! And post my update!

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AndrewL
Moderator
Moderator
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@TheRealJ:  To clean the screen, unplug the power cord from the wall outlet and wipe the product with a soft, dry cloth. Do not use any chemicals such as wax, benzene, alcohol, thinners, insecticide, aerial fresheners, lubricants, or detergents. These chemicals can damage the appearance of the TV or erase the printing on the product. Furthermore, do not spray water or any liquid directly onto the screen, and avoid using strong force when wiping the screen. 

You can clean the body or panel of the TV with a micro-fiber cloth dampened with a small amount of water. After that, remove the moisture with a dry cloth.

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Shelbo
Apprentice
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Did you fix it? I have the same issue screen now has leopard print 🤦🏻‍♀️

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