Yeah, it's quite remarkable. Weren't you, just like me who owns a Q950R among others, also promised eARC in a software update? Samsung has stalled it, over and over and over again... Telling everyone different stories depending on who you are talking to. But yes, oh yes, we are releasing it in an upcoming firmware update. Just wait a little while. We have been waiting over a year. Some even nearly two now. Now they are saying that my tv will get it in May, that is for certain! Right, if it haven't happened already after 50 different statements that obviously has been lies, why should it happen now? And how come they don't even bother talking to their high end gear customers in their own forums??!!!! Why??!! Oh, and one more thing. They actually have said something. That is that you @Badgerbaws and thousands, maybe hundreds of thousand, Q90R owners, are NOT going to get eARC! Isn't it wonderful??!! I bet Samsung won't bother answering this either. Why would they. Even when having the most ignorant support there is, hey, why should they care??? They still sell most tvs in the world in 2020... Mission completed, and don't care about the customers. We got their money....
This is so beyond acceptable behaviour that it isn't even possible to be described in words. Samsung... You should be taken to court and pay for your disgusting behaviour!
