Is there someone who reads this forum able to give me a clue to solving a problem with a network notification appearing regularly in the top right hand of my tv screen. I see this has been reported previously without any advice of solution offered. Is there another means of raising this problem with someone in the know at Samsung?
After I switch on my tv I regularly get a network notification appearing top right hand corner of my tv screen. This finally goes after several clicks of the ok button but nevertheless is annoying to say the least .
My Samsung TV is new Model Code UE43AU7100KXXU. The notification comes and goes and informs me that the network cable is connected.
There are no problems with playing any of the internet linked apps.
My home network broadband speed is a consistent 40mbps.
I hope someone can point me in the right direction for a solution?
Solved! Go to Solution.
Reporting back as promised I am cautiously optimistic the TV Network Connected Notification problem has been solved without I should add switching off the notifications in the Smart Things App (I misunderstood where the notifications settings were as no doubt you have realised from my earlier post) . The notification has not shown for three days following my actions below:-
You prompted me to looked further at My Smart TV settings and features and I found that for some reason I had not signed into my Samsung Account on my TV so I did. Also I registered my TV in my Smart Things App on my phone and hey presto the notification problem seems to be resolved, confirmed further in my router by my TV now showing as a wired connection to my internet even when the TV is switched off which it wasn't previously.
How these actions sorted the problem is a mystery to me but nevertheless they look as if they have.
Hi @Giraffe , What's the software version on your TV? (Home button > Settings > Support > About This TV)
There's a version 1903.0 update for that model that's just been released today on the website support page: https://www.samsung.com/uk/support/model/UE43AU7100KXXU/
(Guide for updating via USB is on the support page or here if you need it: https://downloadcenter.samsung.com/content/FM/202105/20210518170029314/2021_TV_Firmware_Upgrade_Inst... )
No worries. 🙂 And cheers! I heard a rumour from our end that version 1903.0 for this model should contain a fix for this one. If you're able, update your TV to that version and let us know how it goes.