search icon
Close

What are you looking for?

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Netflix connection

(Topic created on: 28-06-2020 11:27 AM)
314 Views
PCH2
First Poster

‎28-06-2020 08:57 AM

Options

Have 2 Samsung smart tv’s with Samsung LAN adapters, one works with Netflix, the other gives message ‘unable to connect.. I have swapped around adapters with no success. The model with problem is UE46ES5500 KXXU LAN ADAPTERS SN WIS1X4HDI00229M. I would’ve very grateful for any help. Thanks

 

0 Likes
1 REPLY 1
AndrewL
Moderator
Moderator

‎28-06-2020 11:27 AM

Options
@PCH2: Is it just Netflix that you're experiencing issues with? Are you able to access other web based apps without the error occurring? The UE46ES5500 user manual lists the following LAN adapters as being compatible - WIS09ABGNX or WIS12ABGNX - so this may be why you're encountering a problem, however if Netflix is the only affected app, then it is likely to be a compatibility issue with the app itself. With this in mind, have you tried uninstalling and reinstalling Netflix to see is this helps?
0 Likes