08-02-2021 02:18 PM
Hi, why am i unable to get the My5 App on my samsung UE48H6670 TV.
09-02-2021 01:03 PM
09-02-2021 01:30 PM
Hi, No I don't have the App. someone said my TV is not compatible which i didn't know!
Is there a way round this?
09-02-2021 01:42 PM
It does seem the the app is no longer compatible with your TV we're afraid. The only way around this on your TV would be to purchase an external USB device that does have this available.
Hope this helps!
09-02-2021 01:45 PM
Thank you. Do you mean like an amazon firestick?
09-02-2021 01:57 PM
Yes indeed, @Freya21!
09-02-2021 02:07 PM
thank you for your help.
09-02-2021 02:08 PM
Our pleasure!