[Having finally sorted the Iplayer app and rest all the accounts!!]
My5 is a problem [but not on a device or NOW Tv]
All the programmes I keep trying [then randomly] I get the error code:-
oops the programme you requested is not available now. Please try later.
Gone on for 8 hours now.
PS Done all the usual resets. updates reinstalling switching off. Searches online and posts on the My5 help site.
I do not mind if it is me. It is just the waste of so many evenings lately resetiing my TV [UE 40 H 7000 STXXX]
Accidentally came across a suggestion from Samsung support engineering update on a search all relating to a specific sequence of switching off power on mains without switching off TV etc etc so many seconds then on the on normally.