20-10-2018 11:44 PM in
TVMy UE48JS is stuck in an update loop - can anyone help me please ?
22-10-2018 02:22 PM in
TVHi @DaisyandTed. Is this still happening? If so, have you completely unplugged the TV, disconnected all devices from it, and then reconnected and turned back on after about 10 minutes?
22-10-2018 02:48 PM in
TVThank you for your suggestion. Nothing seems to be working though. I spoke to someone on Samsung chat yesterday - they think it might be the motherboard. I have an engineer coming out to look at it
22-10-2018 02:58 PM in
TVThat's great to hear, @DaisyandTed.
22-10-2018 04:30 PM in
TVNo worries, @DaisyandTed. Let us know how that engineer visit goes.