My UE48JS TV is stuck in an update loop can anyone help me p

DaisyandTed · ‎20-10-2018

My UE48JS is stuck in an update loop - can anyone help me please ?

AntS · ‎22-10-2018

Hi @DaisyandTed. Is this still happening? If so, have you completely unplugged the TV, disconnected all devices from it, and then reconnected and turned back on after about 10 minutes?

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DaisyandTed · ‎22-10-2018

Thank you for your suggestion. Nothing seems to be working though. I spoke to someone on Samsung chat yesterday - they think it might be the motherboard. I have an engineer coming out to look at it

CarlH · ‎22-10-2018

That's great to hear, @DaisyandTed.

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AntS · ‎22-10-2018

No worries, @DaisyandTed. Let us know how that engineer visit goes.

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My UE48JS TV is stuck in an update loop can anyone help me p

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