03-02-2021 11:54 AM in
Hi all. I wonder if you can help.
I purchased the above model in August of 2020 for my gym in my garden. It worked totally fine when I first purchased the TV but over the last few weeks to a month it has started just switching off and restarting every 5 - 10 mins. At first I thought it was because I was watching Disney Plus (app) so I checked the app was updated, which it was. I then thought it was the TV that required updating, but it was using the latest software version. I then checked if the TV was auto powering off but it wasn't, the screen time out function wasn't on either so then I thought if I unplug the device that may solve it, it didn't. I then thought, maybe as the gym has no heating it was a cold issue as it states in the manual the operating temp is above 4 degrees. So I purchased a heater and put it close to the TV, left the heater on over the last 2 days so the room is now at a toastie 16 degrees (for a gym its bloody hot) .... this seems to of made a slight difference in the fact I was able to watch the TV for about 20 mins this time before it turned off. I just cant seem though to figure out what is going on.
03-02-2021 12:21 PM in