10-06-2023 01:19 PM in
Hi there, @unitedlaptop. At this stage, I recommend consulting the guide below (from our colleagues at Samsung Caribbean:
Please let me know whether this helps.
11-06-2023 11:41 AM in
@unitedlaptop: If your TV will not power on, and the red standby light is flashing, then there may be a fault that will require an engineers inspection in order to be resolved. Although I understand that you have already been in touch with our Support Team, please reach out to them once agin to discuss your available repair options. As the TV is over 12 months old, it is outside the standard manufacturers warranty period, therefore please be aware that a charge will be applicable to cover the cost of the service, and any necessary repairs.
If you are based inside the UK, then you can arrange the inspection yourself by clicking on the link below and following the on-screen instructions.
I apologise for any inconvenience this may cause you.
09-07-2023 04:22 PM in
08-08-2023 04:55 AM in