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Original topic:

My older Samsung Smart TV smart hub wont stay up when I click on it

(Topic created on: 03/05/20 19:44)
FreddieMercuree
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Sometimes wont come up at all.

 

I reset the hub once, no help.

 

I dont have a microphone on my remote or I could pull up apps that way, I saw someone else say.

 

Help.  I want to wait to get an 8K to replace it with when they are more affordable and I have a Roku but I want the TV to work properly.

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CarlH
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Hi @FreddieMercuree. Can you tell me the full model number of your TV and the software version you're currently running? 

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FreddieMercuree
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1241 update

 

UN55KU630D

 

T-JZL6AKUC-1241.5, B  Software version

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