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My 4k 60 fps Videos do not play

(Topic created on: 13-07-2022 09:49 AM)
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BerkeK
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Hello, I've been searching for a solution for a while, but I couldn't find any. So, I decided to ask this community. I own a Samsung UHD Smart LED TV (Samsung 65AU7000). However, when I want to watch 4k 60 fps videos taken from my Samsung galaxy s21 phone on my television via HDD, the image is frozen but the sound comes from the back. I struggled a lot to solve it. I tried the solution to convert videos but it didn't work. I still don't know what to do. Can you please help me?

best regards

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Chippy_Muncher
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Depending on the storage type either SSD or HDD then it will it will depend on how and why you aren't able to watch the videos
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