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Original topic:

MU8000 new feature, short of :)

(Topic created on: 27-05-2021 06:35 PM)
JohnTs
Journeyman
Options
TV

I noticed sometimes my tv gets confused when I select GUIDE. 
Instead of the normal display, it shows just the thumbnail video of current channel, on the upper left corner of the display and the rest is black. 
Finally I managed to capture this behavior and herewith I attach a photo. 
In order to escape of this, you have to select GUIDE again and hope the glitch corrects itself.

838BF56B-079D-481D-A273-200965BF29EE.jpeg

 and in video:

 

 

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2 REPLIES 2
JAMES4578
Superuser I
Superuser I
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TV

Hi @JohnTs  Just checking you have the latest  software 1290.3, if not you can download firmware to USB via this link https://www.samsung.com/uk/support/model/UE55MU8000TXXU/ 

If this is still an issue with latest software I would suggest yoyu disconnect Tv for around 5 minutes and/or try a factory reset to see if that makes a difference.

My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 3.1,Android 11
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JohnTs
Journeyman
Options
TV

Yes I have the 1290.3 version.

TV has been disconnected and reset to factory several times but not to address this glitch. 
It had occasionally some app crash (ie Netflix or YouTube), I recall a case when for no apparent reason it messed terrestrial and satellite channels making impossible to browse the tv channels, it froze after recording a random tv program, lost recording schedule after some successful recordings, Ethernet connection was dead after a router restart, favorite channels order was screwed after edit forcing wrong channel order, etc. 

This glitch is happening since 1280.5 days. 
I do not recall it to happen when I first bought this tv. 

Anyway, I do not expect Samsung to address such issues as their track record shows. 
I hope it’s just a software glitch and not a failing OSD mixer board/chip. 

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